Test and Repair Engineer

Job Location:
Abuja
,
Nigeria
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Overview

The Test and repair Engineer role will play an critical part in Okra’s support and product development processes, with the main focus on Nigeria market. The main activities of the role will be analysing, diagnosing and repairing failed electronics equipment (the “Okra Pod”, inverters, batteries, etc.), and developing all necessary standards and procedures to enable this.

This role will involve applying fundamental electronics engineering knowledge to assess a range of hardware devices with abnormal performance. The successful applicant will need to summarize and report diagnostics results to a range of stakeholders to ensure sufficient product fixes and warranty claim processes can be actioned further.

The short term focus of this role will be to rapidly onboard to testing procedures for Okra Pods, inverters and batteries and generating in-depth reports to the product team and running smooth testing operations on a ongoing basis.

Responsibilities

Full ownership of all diagnostics and repair operations

  • Debugging failed energy equipment (batteries, solar panels, Inverters, MPPT Controllers)
  • Running all equipment received through the proper testing processes.
  • Working with QA/QC, engineering and product teams to suggest product design optimisation to better handle common failure modes.
  • Share operational reports on a regular basis, detect failure trends and work with engineering and product teams on their investigation

Working in the field with Service Delivery Member.

  • Going out to rural off-grid area for multiple days at a time to deploy projects with our partners
  • Facilitating training sessions on Field Operations with our partners
  • Gather impact data and generating impact reports for engineering team.

Managing knowledge inside responsibility area:

  • Maintain technical records of incidents and failures
  • Create guides, manuals and other materials to support partners and users
  • Contribute to continuous improvement of the field test and processes
  • Contribute to product FMECA and risk analysis
  • Upskill support team people for agreed  operations

Hard Skills

  • Hands-on knowledge of AC and DC power electronic equipment testing and repair
  • Good documentation and process building skills
  • Good issue trend analytics and reports creation skills

Soft Skills

  • Good oral and written English communication
  • Ability to research and problem solve (either form other team members or by online research)
  • Comfortable to work in rural locations up to several workdays

Required Experience

  • High school graduate
  • 2+ years of experience working in power electronics testing and repairing
  • 2+ years of hands-on experience with energy systems
  • Lead-acid, Li-Ion or similar batteries testing and cell-by-cell repair experience
  • Developing repair / debugging standards and procedures

Nice to Have

  • University degree in Electrical Engineering or similar
  • Experience working with solar power equipment

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Employment Type:

Full-Time

Location:

Abuja
,
Nigeria

Start Date:

Salary Range (gross):

USD
10000
-
20000
/year

Seniority Level:

Mid

Benefits at Okra

Flexible Location & Hours

We’re output focused organisation, which means that for the most part, you can choose where and when you work as long as your team has been communicated to and is on board with it.

Professional Career Progression

With mentorship from our investors (Schneider Electric, Greenway Grid Global) and a range of experienced leaders and change-makers in our network, you get the opportunity to take on leadership responsibilities.

We’ve Got You Covered

Cover for work travel, health insurance, sick leave and equipment (i.e. laptops)

Yearly Get-togethers

We get the whole company together for all-expenses-paid national and international team events (yearly team retreats, hackathons, etc.)

Great Work Culture

You’ll work in a fast-paced startup environment with multinational staff – expect to learn a lot while finding creative solutions to complex problems

Learn & Grow

We support you to take on additional relevant education while working

Our Challenge

Okra is currently in it’s high-growth phase. We have rolled out multiple Mesh Grid projects across Africa, Southeast Asia and Central America, but in order for us to achieve our mission of 100% electrification by 2030, we need to continue engineering and deploying disruptive energy access technology at scale.

More About Okra

We’re an IoT startup company bringing energy access to the 1 billion people who don’t have power. In 2019 we made the Cleantech 50 Companies to watch, we won the 2019 Techcrunch Hardware Battlefield in Shenzhen, won the 2019 IEEE Empower A Billion Lives competition and were the back to back 2018 and 2019 PFAN clean energy Business Plan Winners.

Okra has financial backing from investors including Schneider Electric, Smart Axiata, Greenway Global Grid. Our mission is to use IoT and big data to provide technology that will enable rapid electrification of the people who don’t have electricity. We are expecting to continue our trajectory of being a high growth company over the next few years, so this is an exciting time for everyone!