Okra is looking for a results-oriented Junior Technical Support to join our fast-growing team in Abuja, Nigeria.
The Junior Technical Support role will play an integral part in our Nigeria team. Functionally this role will be responsible for handling all warranty claims and executing the overall support process on an ongoing basis. Alongside this, this role will also be working in the field with our Service Delivery Team on deploying and optimizing mesh-grid projects across Nigeria.
Full ownership of the entire support / warranty claim process for Nigeria.
Optimization of Support processes
Working in the field with Senior Service Delivery Team Member.
Working with the customer success team to design intervention experiments and deployment strategies
*You can still apply if you don’t fit all the requirements